Last updated June 12, 2025
1. Who we are
Nananomkrom Herbal Farm Retreat (“we,” “our,” “the Retreat”) runs nananomkrom.com.
We operate under Ghana’s Data Protection Act 2012 (Act 843), overseen by the Data Protection Commission.
2. What data we collect
| Type | How we get it | Typical examples | Why we need it |
|---|---|---|---|
| Information you give us | Forms you complete | Name, email, phone, diet notes | Confirm bookings, answer questions |
| Automatic data | Cookies, analytics, server logs | IP address, browser, pages visited | Secure the site, learn which pages help guests |
| Optional wellness data | If you volunteer health details | Allergies, mobility limits | Prepare safe activities and meals |
3. How we use your data
- Fulfil bookings or enquiries (contract).
- Send emails/texts about your stay or future retreats (consent—you can opt‑out).
- Keep records required by law (legal obligation).
- Improve the retreat experience (legitimate interest).
4. Sharing & storage
- Service partners – secure payment processors, email hosts, and logistics staff who need certain data to do their job.
- Legal reasons – courts or regulators if required by law.
We never sell your data. Records are held on encrypted servers and kept up to 7 years for accounting, then deleted or anonymised.
5. Your rights
Under Act 843 you may ask to access, correct, erase, restrict, or object to certain processing.
Contact info@nananomkrom.com or the Ghana Data Protection Commission to exercise these rights.
6. Cookies
We use essential cookies for site security and optional analytics cookies to understand site traffic. Your browser lets you block cookies, but parts of the site may stop working.
7. Children
We do not knowingly collect personal data from anyone under 16 without parental consent.
8. International visitors
If you book from outside Ghana, your data moves to our Ghana servers. We apply appropriate safeguards.
9. Changes
Policy updates will appear here with a new “Last updated” date.
10. Contact
Email: info@nananomkrom.com
Phone: +233 26 868 8688
Form: https://nananomkrom.com/contact‑us/
